Sign up to receive week deals
Expert Advice: How to Save More at Chatters
Originated in Canada two decades ago, today the brand is a proud haircare ambassador and beauty service provider, very popular within the country. Starting with the first Chatters hair salon opened by an expert hairdresser, the company grew into a massive retailer of tools and cosmetics, so the customers can enjoy professional hair routine at the comfort of their homes. Until now the wide network of locations is available across the country, where along with the top-level services every client can try the desired products and purchase them for personal use. And booking an appointment is extremely easy by using the online system for the best convenience.
Carrying years of experience, the founders of the company also created an own label with a great range of the bestselling products for a full-round haircare home routine. The included styling devices, accessories, and cosmetics offer gloss and health solutions for every type of hair, caring for every strand, same as when visiting a personal stylist. More than a hundred salons in different cities are available for affordable styling to the residents, and if there is no location close to your area, you can always enjoy a professional haircare consultation online and have the desired merchandise delivered to your doorstep. The web-store of the company features dozens of the most popular brands, offering cosmetics, styling tools for curling, drying, and straightening along with fashionable accessories sorted by hair type and gender. The newest addition to the assortment is the body care products, for a tips-to-toes beauty experience at home.
Ways to Save at the Shop
- Browse the FirstOrderCode website for a suitable Chatters discount code to use it when shopping online.
- Head to the Sale section of the website fora full list of currently discounted products sorted by purpose and gender.
- Enjoy complimentary samples and gifts included in every online order.
- Benefit on buying a pre-packed set of products for ultimate care and bundle savings.
- Get a welcome singing up bonus when joining the email distribution list.
- Subscribe and receive regular offers announcements and early bird prices for the new products.
- Enroll in the loyalty membership and enjoy collectible shopping bonuses every time you submit a new order.
- Keep checking the social media channels of the brand for online-exclusive promotions and discount codes.
Free Shipping Information
- The online merchandise of CA$50 and more is shipped to the customer free of charge.
- The Chatters prices for the shipping services vary per destination and the type of chosen method.
- Certain items, such as flammable liquids and aerosols, are excluded from the air delivery method and arent eligible for the express service.
- Orders are fulfilled and dispatched during working hours on weekdays, the next day after the submission of the purchase.
- The shipping estimate depends on the customer’s location and is shared upon checkout.
- The orders are delivered to the client’s home address or to the closest post office in the area.
- The tracking information is sent as a link to the postage services website and the parcel’s number.
Online Return Policy
- Return of the Chatters online shop merchandise is possible during the first month after the delivery of the products.
- The items can be returned by mail or to one of the brand salon locations.
- Shipping of the parcel back to the facility should be covered by the client unless the reason for dissatisfaction is the company’s mistake or damage to the products.
- When opting for an in-store return, the customer must present the order confirmation and the proof of payment.
- All hair care devices with discovered production flaws are covered by the one-year warranty policy.
- The list of ineligible items includes brushing accessories, nail cosmetics, coloring products, extensions, and wigs.
- Clearance products and gift vouchers are not accepted for return or exchange.
- Any promotional items, such as gifts and samples, must be sent back along with the bought products.
- All merchandise must be sent back unopened and in intact condition, with undamaged labels and packaging, and in retail condition.
- Upon issuing a refund to the customer’s account, the company will deduct all shipping and handling charges from the total amount.
Customer Service Contact Info
- To send your inquiry to the company, use the official address in Alberta: 271 Burnt Park Drive, Red Deer County, T4S 0K7.
- All requests regarding the online services of the company are accepted at the toll-free number 1.877.820.9365.
- To solve a problem with your order via email contact firstname.lastname@example.org.
- The live chat window on the website is active during business hours for real-time assistance.
- Call 403.342.5055 to get prompt support from a customer service representative.
- Sending any documents is possible by fax at 403.347.7759.
- To share feedback or concerns about the provided service send your message to email@example.com.
- To make your inquiry reach the company faster use the ready contact form on the brand website.
- To meet one of the beauty experts book your visit via the website’s reservations tool or search for the closest location in your area.
- Connecting through a direct chat is also easy for social media followers of the brand.