Everyone who prefers an active lifestyle to sitting at home should know about Aosom. Originally Canadian business, it has delivered sports and leisure supplies to happy customers for almost twenty years, and recently expanded into the home essentials league. Offering the best goods from trusted manufacturers, their online shop is the quintessential of quality, cost, and variety. The impressive range of available products includes recreation and sports equipment, outdoor and indoor furniture and accessories, exciting games, and even pet care goods, to make sure all the members of your family are covered.
The loyal customers love the brand for its great service and an amazing assortment of offered goods, making its online platform a one-stop-shop for all necessities for enjoyable living and memorable leisure time. Their own line of products includes the must-haves along with the special items that are not easy to find on sale. The famous Aosom bike trailer has its fans among cyclists all over the country, being a truly unique family product that combines innovation with quality and affordable pricing. All the merchandise can be ordered online, with the flexible return policy and warranty coverage. And knowing that maintaining a family can be costly, the brand offers convenient payment options with monthly installments available upon request.
Ways to Save at the Shop
- Search for a suitable Aosom coupon on the FirstOrderCode website and use it while shopping online.
- Check all discounted items displayed in the Sale category of the website.
- Scroll through the homepage of the web store to see all currently running special offers and sales.
- Use the wishlist tool to collect your favorites and track the prices for the best time to buy.
- See the current hot special offers featured on top of the website.
- Enroll in the influencer program to get special perks for collaboration with the brand.
- Benefit with the easy installment payment option available when ordering online.
- Read the company’s blog for regular announcements of new collections and special deals.
- Share the website address on your social media account to get a special bonus.
- Sign up for the newsletter campaign to receive notifications of all offers and sales.
- Follow the brand on social media for advertising of holiday sales and online exclusive opportunities.
How to Redeem a Coupon Code
Shopping for your family recreation activities is not only easy but also affordable with the promotional codes that can be used upon checkout.
- Pick a category on the website to see all available products and click on the desired item.
- On the following product page check the detailed descriptions and send the item to the shopping basket by clicking “Add to cart” or “Buy now”.
- Go to the shopping cart to see the summary of your order and the initial total amount.
- Find the discount code window on the right side of the page.
- Pick one of the available coupons from the FirstOrderCode website and paste it into the dedicated window.
- Click “Apply” to update the cost of the items and proceed to checkout to finalize your order.
- Fill the required information and submit your purchase to be delivered to you.
Free Shipping Information
- All products purchased from the online store are eligible for complimentary standard Aosom delivery.
- The locations excluded from the shipping area are Yukon, Nunavut and Northern Territories.
- The delivery of the orders can be only done to the home address, PO Boxes are not accepted.
- For the customer’s convenience self-pickup option is available at the company’s locations.
- The company takes two business days to pack and dispatch an order.
- The estimated time of delivery is between two and nine days, which depends on the client’s residential area and can be extended due to weekends and public holidays.
- The tracking information will be issued within a day after the dispatch of the parcel.
Online Return Policy
- As per the company’s policy, the buyer can apply for a return or replacement in two weeks after receiving the package.
- Before processing any return the customer must reach out to the company with the order number and the reason for requesting, to receive the instructions on the process.
- After receiving the confirmation email from the customer service team, the client must send the unwanted merchandise back to the company’s address.
- If there is a company’s location in the client’s residential area, a return can be arranged at the spot, if approved by the customer service.
- Every returned product must remain in the intact condition and wrapped in the original packaging with all initial tags attached.
- The client bears the cost of the shipping, along with any additional fees if required.
- Upon receiving the parcel at the facility, the flat restocking charge will be applied to the client’s account.
- After the team of Aosom Canada reviews the returned products and confirms the eligible state, the refund will be issued to the customer’s account.
- All postage fees and handling rates will be deducted from the reimbursement amount.
- In the case of receiving a faulty item, the client can receive a replacement if he contacts the customer support team within a day after receiving the parcel.
- If there is no possibility of a suitable exchange, the company will process a full refund.
Customer Service Contact Info
- To send your inquiry by mail, address it to the main office of the company in Ontario: 1251 Tapscott Road, Unit 101, Scarborough, M1X 1S9.
- Customer service is available on call during business hours at 416-792-6088.
- To share the issue by email send it to firstname.lastname@example.org.
- Media and collaboration requests are accepted by email email@example.com.
- Sharing your feedback is easy with the embedded comments tool on the website.
- For business inquiries and bulk purchases contact firstname.lastname@example.org.
- To register as a partner send your application via the signup form on the website.
- The Information section of the online store contains detailed information about the ordering processes and business terms and conditions.
- The brand representatives are also available via direct chat on social media.