This week exclusive offers
No matter how knowledgeable and educated we are, our own DNA still remains a mystery to every one of us. Only the facts about your closest family don’t fully define who we are on the genetic level. But thanks to modern science technology we are not able to dig much deeper into our roots, discovering the truth about ourselves with the help of cell analysis. Forget about the times when you had to make a lab appointment for that or queue at a medical center. Today, thanks to the services like this one, you can receive all you need for a professional test in the comfort of your own home. All you need is to place an order online, and the package with the testing materials will arrive at your doorstep with instructions on how to use it. The Ancestry DNA kit Canada delivery takes several working days and will give you joy and excitement from the at-home experiment shortly after purchase. Just follow the instructions, collect your sample and send it back to the lab to receive amazing results. Many times the reports turn out completely unexpected and open people’s eyes to who they truly are. Moreover, you can maximize your researching experience by using the additional services provided by the website. Register for free to create an impressive family tree and see how far you can go looking for your distant relatives. And if you don’t know much of your ancestry, the subscription to one of the membership options will open doors to enormous databases, where you will surely discover many great facts about your roots and maybe find some lost parts of your family. The website contains amazing stories from previous customers, so why don’t you try for yourself?
Ways to Save at the Shop
- Select one of the available promotional codes and apply at the time of checkout for additional benefits.
- Purchase a longer period subscription to save on regular payments.
- Save up to $50 when applying for extended services.
- Register a free user account to get personalized support and exclusive deals.
- Enjoy Ancestry free testing period valid for new clients only.
- Use the comparison tool to find out which service fits your needs and budget the best.
- Create a free family tree using the website’s platform.
- Register your online account to be in the know of all new online deals.
- Get the most accurate personalized reports by hiring affordable experts from the company for your case.
- Receive a free estimate quotation for your research by applying online.
How to Redeem a Coupon Code
Dig into your roots and discover all hidden facts about yourself and your family history with the help of this amazing website. Use the range of cheap online services or apply for a DNA testing package, that can be heavily discounted when you use one of the valid promotional codes listed on this page.
- Once you have copied the promo code by clicking the “Get Coupon” button, move to the company’s website.
- Select the service you would like to use.
- For the subscription services click on the “Start my free trial” button.
- From the list of available options select the one that fits your needs.
- Hit the “Get started” button to proceed to checkout.
- For the kits purchases go to the DNA page and click on “Order now”.
- On the checkout page, below the order summary, click the “Have a coupon?” link to open the input box.
- Inside the box paste the copied code and click the “Redeem” button next to it.
- Once the promotion is applied, continue with the checkout process to receive your order.
Free Shipping Information
Free shipping of store’s kits is available within promotional periods. The standard charge for the ground shipping service is $19.99, which includes a free tracking service. Every additional package is delivered at a $10 flat charge per piece. A standard delivery timeframe is two weeks from purchase. The list of currently eligible shipping destinations can be found on the brand website. Ancestry kit Canada customers can only avail shipping for the products purchased from the local website. The company provides free replacement if the package has not arrived within 25 days from checkout.
Online Return Policy
Terms and conditions of refunds for purchases from the website depend on the type of the purchased product and the residential area of the client. To apply for cancelation of purchased services or for account closure, the customer should process a request inside the online account or by contacting the customer service team. Purchases made through the mobile application can be processed in the app’s account. Beginner memberships can be canceled by the client within two weeks without any charges. No downgrade or price adjustment services are offered for already paid accounts. Reimbursement for unused or canceled subscriptions can only be processed to the same payment account as provided during checkout. Monthly charged packages are not eligible for refunds. Prepaid memberships canceled before the first billing period cannot be refunded and will receive extended services as compensation. Refund requests for subscriptions bought as gifts are accepted no later than a month after purchase. Returns of collections kits are accepted within 60 days from the checkout date. Only unopened packaged are eligible for reimbursement. A return fee is applied to all returned products and is deducted from the reimbursed amount. In case of receiving a faulty product, the company provides a free of charge replacement of the kit upon request.
Customer Service Contact Info
- The website’s Support Centre contains solutions to all common customer inquiries.
- Daily telephone support is available at 1.800.958.90.73.
- An active Ancestry sign in is the fastest way of personalized customer support through the personal account.
- To inquire about professional DNA research services call 1.800.596.32.30.
- For any generic requirements drop a message in the Live Chat window.
- To get assisted by email, leave an inquiry inside the website’s contact form.
- Get all the answers and service tips by registering on the website’s community page.
- The North American office of the company is located at South State 324, Suite 100, Salt Lake City, UT 84111.