Basing their research on the priceless benefits of mineral spring water, the expert team of Biotherm keeps working on innovations in the beauty industry, delivering excellent results in fighting imperfections and reversing age changes. Originally from France, the company has grown into an international brand, selling its cosmetics online and in retail stores across the globe. The excessive beauty care range includes exclusive collections of products for face and body, with a dedicated line for sun protection. They are all sorted by the function and skin type, with a great selection for men’s grooming. Every product is carefully tested in the company’s laboratories before becoming available for the clients. The customer service section of the website has detailed answers to all beauty care questions and advice regarding the most common skin problems.
Try the patented technologies of the brand, developed by the company’s experts for the needs of every type of skin. One of their most famous inventions is the Biotherm Life Plankton elixir that purifies the skin and has rich anti-aging properties. It is the basic ingredient in the exclusive line of products suitable for any skin type and available for sale only at the brand stores. The user-friendly online shop will assist you in choosing the right care for your face and body, depending on your needs and age.
Ways to Save at the Shop
- Check the list of promotional codes on the FirstOrderCode website to enjoy additional discounts with every order.
- Sign up to the company’s newsletters and receive regular updates about the sales and limited-time deals.
- Browse the Special Offers category of the website to find all available deals and discounts.
- Pay attention to the top banners on the website for the currently available deals in the store.
- Enjoy complimentary samples with every order and test the benefits of the legendary Biotherm Blue Therapy products and other bestsellers.
- Browse the Online Exclusive section to see the special deals available only to the customers of the web-store.
- Check for the jumbo sizes of your favorite products to save on the bigger volume.
- Buy your favorite products in a set and save more on every item when purchasing in bulk.
- When shopping for a present, check the Gift Sets category, sorted by the price to make sure you find a perfect gift that suits your budget.
- Follow the social media profiles of the brand and get to know all current promotions and online exclusive offers.
How to Use Biotherm Canada Promo Code
Fill your skin with needed vitamins and minerals with the help of natural cosmetics from Biotherm. Purchase a beauty product and receive a bonus with Biotherm promo code. To get what you deserve, click on “Get Coupon” button and copy the code from the next window. That is time to do some shopping.
- Go to Biotherm Canada online shop.
- Search for the item you would like to purchase.
- Press “Add to bag” button under its image.
- Find “My Cart” icon at the top right corner of the page and click on the “Order” button, if you added enough products and want to complete your order.
Apply the promo code
At the shopping cart, under the order summary, find a checkbox with the sign “I have a promo code” next to it. Check it. In the appeared field paste the previously copied code. Press the “Apply” button.
Free Shipping Information
- All merchandise of $50 and above is delivered to the customers free of charge.
- The shipping rates for smaller orders start from $7.95 and are calculated depending on the delivery option.
- To request delivery outside Canada, change the country in the settings to be redirected to your local website.
- Hazardous contents, such as sprays and alcohol, can be shipped only via the standard option.
- Orders are packed on weekdays and dispatched within 2 business days after placing.
- Weekends and holidays are excluded from the shipping estimate.
- The customer service team of Biotherm Canada reviews and resolves all client’s requests regarding the shipping issues, such as damaged packaging by the courier or misplacement of the parcel.
- Tracking information will be shared upon dispatch of the order via email.
Online Return Policy
- The customer has one month to return unwanted products back to the supplier.
- Please contact customer service prior to processing the return to receive proper guidance.
- Expedited delivery service must be used for returning the packages to the company’s return center.
- To use the benefit of free return shipping the order has to be sent back to the supplier unopened, right after receiving the package.
- Shipping of unboxed parcels will be charged to the customer.
- Any bonus items included in the order, like a sample or a complimentary Biotherm Canada gift with purchase, must be returned along with the ordered products.
- The refund will be processed after receipt and inspections of the items at the suppliers’ facility.
- The customer’s account will be reimbursed within one month after approval.
- The shipping cost will be excluded from the refunded amount.
- In the case of receiving a damaged or defective product reach out to the customer service team with a description of the issue.
Customer Service Contact Info
- The address of the company’s return center in Quebec: 3500 Douglas-B.-Floreani Street, Door 31-32, Saint-Laurent, H4S 2B9.
- Call 1-866--246-8437 to get an answer to any question from the customer service agents, available on weekdays.
- Send your inquiry to the customer care inbox using the ready contact form on the brand website.
- Browse the Customer Service menu and the FAQ page to find the current terms and conditions and the company’s policies.
- Follow the brand on social media and drop a quick direct message to get support via the chat.
- Check the store locator for the closest retail location in your area to meet the company’s consultants.