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What you need to know doing shopping at AliExpress Canada

Aliexpress is a huge trading platform where you can find many different offers from different vendors from China. Due to the fact that there are a lot of different sellers on this site, the range of products that can be found on the resource is approaching the boundless: from the telescopic fishing rod to dumbbells. Of course, many sellers duplicate each other, but in such conditions, it is possible to choose the most advantageous offer. Also, the great advantage of Aliexpress is the relatively low cost of everything. Moreover, you may use one of Aliexpress coupon which many sellers provide for their products to get a better price.

What you need to know doing shopping at AliExpress Canada

  • Canceling

Canceling the order of goods on Aliexpress is possible only before the sending of your order. If you have already paid, the seller must approve the cancellation of your order, only after that the transaction will be interrupted and all the funds that you contributed will be refunded. Otherwise, cancellation is impossible.

  • Return

Return of goods is also possible, but for this you must know a few basic rules. You can open a dispute with the seller, to which the seller must respond within 5 days. If this does not happen, your funds will be returned to you automatically. The return process takes about 20 working days. Refunds usually take about 3-15 business days.

  • Payment

Payment via Visa, MasterCard, Maestro, WebMoney, QIWI, DOKU, MercadoPago, Boleto, TEF, Ideal, Giropay, Sofort Banking, Przelewy24, American Express and more systems is currently available on Aliexpress. Thanks to a large number of proposed payment systems you can choose the most convenient for you.

  • First order & Delivery

You should take seriously the first order with Aliexpress. It is very important to get acquainted with the information about the right product in order to prevent unpleasant surprises. It is also important to correctly indicate your personal information and delivery address in order to be sure that your order will come in the right place. The duration of the delivery of goods affects several factors: the load of customs, post offices, as well as the correctness of these data, the address and index of your residence. Free shipping is offered but apart from it, each buyer can choose the paid transportation of the ordered goods, based on their preferences and financial capabilities.

  • Contacts

If you have any questions, find Customer Support section, that contains answers to the most frequently asked questions. You can also contact the customer support team via online chat or you can seek the assistance of a special virtual assistant.

Enjoy your shopping!

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