When it comes to buying something very special for your kitchen and home, Villeroy and Boch is often the first choice. With hundreds of years of crafting and retail experience. The company is a true flagman in the world of upscale dinnerware and elegant gifts, be it signature dining sets or luxurious cutlery.
Today it offers stress-free online shipping experience, expanding its manufacturer-to-home services, so you can even have your forks and coasters shipped right to your doorstep. Delivered directly from the supplier, it is carefully packed and safely sent to the customer, making sure every single item arrives in an impeccable state. The big team of experts and brand advisors will assist you with choosing the perfect tabletop and decor for your home or special occasion. And the website provides detailed tips on product care and introduction into features of each material and model.
Planning to tie the knot? Brand new top-quality Villeroy & Boch flatware and dinner sets would be certainly a great addition to the kitchen of your newly created family. For all fiances and fiancees, the brand created a unique registry service, allowing you to pick the desired item from the online store and receive it as a gift on your big day. If you are planning to attend a wedding, you can find the required registry and purchase the item from the list to give the newlyweds exactly what they need and spare the trouble of looking for a gift. And the best thing - it can be delivered right to the happy couple, so you will not need to care about transportation.
Ways to Save at the Shop
- Copy a suitable Villeroy and Boch Canada coupon code from the FirstOrderCode website and save on the total amount of your order when pasting it upon checkout.
- See the featured current promotions on the home page of the online store.
- Browse the Clearance section for the last-chance discounts on the hundreds of stock products.
- Head to the Flash Sale page to grab selected bestsellers and sets for half of the price.
- Purchase a set instead of a single item and save on bundle purchase and delivery.
- Leave your email to sign up for the digital updates and notifications on the upcoming flash offers.
- If shopping for an occasion, check the Gifts by Price category to choose a perfect present in line with your budget.
- Add your favorites to the wishlist in your customer account to track the price change and stock availability.
- Stay up to date with social media announcements of limited-time deals and clearances.
How to Use Villeroy & Boch Canada Coupon
Villeroy & Boch Canada makes dinner time classy by providing you with all the best quality home and kitchen appliances. Save on this and more with Villeroy & Boch Canada coupon codes. Just click on the “Get Coupon” button. You will be directed to a pop-up page with a code. Copy this code by clicking on “Copy” link.
- Go to Villeroy & Boch Canada online shop.
- Select one of the available offers on the front page or select your category of interest from the top menu to narrow your search.
- From the list of items displayed, click on "Add to cart" or click on the image of the item that you want to purchase.
- Choose quantity. Click on the “Add to cart” button.
- You can continue shopping or click on the cart icon on the upper right-hand corner of the window.
- You will be directed to your shopping cart.
Apply coupon code
In your shopping cart, below the list of items you intend to purchase, mark the checkbox with the text "I have a coupon". Paste the code you copied earlier into the empty field that appears. Click on the "Apply coupon" button. Now you can proceed to checkout.
Free Shipping Information
- Browse the FirstOrderCode website for a promo code to unlock free delivery service.
- The brand offers complimentary duty-free shipping for all orders above C$250.
- The flat C$20 rate applies to all merchandise of a smaller amount.
- The company does not provide individual packaging, unless requested, for each fragile item but uses a secure wrapping technique to make sure you receive your Villeroy & Boch new wave dinnerware or a set of glasses in a safe and sound condition.
- Packages are dispatched from the warehouse in 1-2 business days.
- Delivery to Canada requires from 5 to 15 days, depending on location and holidays calendar.
- To request an expedited shipping service, send your inquiry to the customer support center.
Online Return Policy
- Any return or exchange inquiries are accepted no later than one month after placing the order.
- The customer has to notify the client support center and provide the purchase details in order to process the request.
- In the case of receiving a damaged item, report the issue to the company within a week after receipt.
- All returned items have to be sent in their original state and packaging, with all accompanying accessories and labels present.
- Shipping expenses must be covered by the client and will not be reimbursed.
- The approval of the refund will take place upon receiving the package at the supplier’s facility and inspection.
- The reimbursement will be processed after approval and the costs, excluding the delivery fees and taxes, will be credited to the customer’s account.
- For returns of Villeroy and Boch Outlet products and to request an in-store return contact the customer service for clarification.
- The company has the right to reject any return and revise the policy above at any given time.
Customer Service Contact Info
- If you prefer to reach out to the company’s office by mail, address your message to 22 – 1100 Gorham Street, Newmarket, Ontario, L3Y 8Y8.
- Give a call to the customer support center in case of any questions about the ordering process: (609) 578-4300 or 1-800-845-5376.
- Live assistance is available on weekends during the business hours.
- Look for a quick solution to your problem and the details of the company’s policies on the FAQ page.
- Share your concerns and suggestions through the ready contact form on the website.
- You can also drop a direct email to the client support: firstname.lastname@example.org.
- The store locator will indicate the closest retail outlet to get professional assistance from the experts.
- By connecting to the brand on the social media platforms you will always get the latest news and will be able to contact the team through the chat.