For more than 10 years, Costway has been of so much help in ensuring that customers get top-notch customer service care and distinguished shopping experience when buying items they need. With many years of efficient service to its customers, this organization’s main aim of doing business is to ensure the provision of items of good quality at unbeatable prices to the customers. For all your home needs you have countless options available for home and gardening items like the Costway Portable air conditioner, sports gear, getups, hardware, equipment of all types, even pet needs. All items needed for daily life and to make your living easier are all provided by the store. Products of different brands are available with each one carefully sourced to meet all your needs. The company owns countless employees and warehouses in different parts of the country which makes it easier to send your products after you place an order. Countless online store partners are also available which makes it easier for you to find products you need at the different day to day stores. The company’s online website is built to be easily accessible and can be used without much stress and very easy to navigate through. Without mincing words, the company helps you have a great day to day life by making items you ll need daily more accessible.
Ways to Save at the Shop
- Your daily life is made even easier and more interesting by paying with coupon codes you have access to when you sign up for the organization’s mailing list.
- The FirstOrderCode website has many codes that enable you to get a discount off your purchases thereby enabling you to pay less than the selling price of items purchased.
- The use of these codes when checking out of the store after shopping will enable you to enjoy the benefits of the discount codes.
- An update of daily and weekly promo codes are posted under the ongoing sales section on the FirstOrderCode website.
- A simple search with the search feature on the FirstOrderCode website helps you get straight access to discount codes for particular products.
How to Redeem a Coupon Code
The use of special coupon codes helps save some money on the costs of items purchased. If you have one you’d like to use when shopping, simply add all your items to the shopping list.
- Go to checkout after adding all your items and select add discount code(s).
- Copy out the code details into the space provided and the total worth of the code will be subtracted from your purchase cost.
Free Shipping Information
- Once your order has been placed, do the organization will confirm it with an email sent to your email address.
- The order processing time is one day before it’s sent out.
- The organization accepts and processes orders placed during weekends.
- When you place an order on Saturday, it will be shipped out Sunday.
- The company makes use of UPS to dispatch orders or USPS, depending on the type/size of the item you ordered.
- Immediately the company sends out your order, you will be sent an emailing confirming such, which would also contain a tracking number.
- The time it takes for you to receive your order depends on your location and distance, however, an estimate will be given when checking out.
- Most orders take between 5-10 days delivery time.
- You can cancel and order after lacing it, simply check out the website on how to do so.
- If you cancel an order that has already been shipped out, it will be recalled but a recall fee will be charged.
- You should contact the organization’s customer care if your order does not arrive within the estimated time.
Online Return Policy
- If an order such as the Costway air cooler is damaged or bad when you receive it, you may return it free of charge and you will be issued a full refund for it.
- If you would like to return the items for other personal reasons, you will be charged for a shipping cost on all items being returned.
- Once you find out the item came damaged, send images of the item to the customer department and they will work on it within 24 hours.
- Make sure to wrap returning items in the original packages and accompanied by the return confirmation label.
- Make sure the item does not suffer any damage after you took receipt of it, if not it will not be accepted.
- All products sold have 3 months warranty period. Make sure you communicate with the organization if the items display any quality issues within 3 months of purchase.
- The company may send you spare parts to replace faulty items during the warranty period.
- Do right by sending the return through an insured dispatch to procure a tracking number that will help you know when the item arrives at the warehouse.
- Once your item has arrived and the customer service has confirmed receipt of the item, you may request a refund and you will be refunded within 2 working days.
- Make sure to fill out all information pertinent and important to the item you are returning to the company.
Customer Care Contact Information
- firstname.lastname@example.org is the email through which you can contact customer care.
- The hours at which customer care is available are from 9 am-4 pm on weekdays.
- Make use of the Vancouver address which is on the organization's website when sending packages to the company.
- You can make contact via media platforms also.
- All main payment cards can be used to make payments for items such as Costway patio furniture to the organization.
- The organization’s special discount codes available on the FirstOrderCode website can be used to make payment for items purchased as well.
Costway Canada has been in existence for more than 10 years, and ever since then, there have been very positive reports about it. A major factor that rendered the organization’s services outstanding is the good quality products provided at amazingly unbeatable prices. Try the organization’s services today by simply logging onto the website and start enjoying the many great services.